Kayla Todd
Role and Responsibilities
As a clinical liaison, Kayla Todd helps ensure a smooth transition into the community for residents in the Mind & Memory Care, Assisted Living neighborhoods and those requiring Skilled Nursing care. She works closely with prospective residents, their loved ones, hospitals and external partners to assess each resident’s needs and ensure they are met. She maintains regular contact with residents and families, offering guidance and support throughout the transition.
In this role, Kayla enjoys connecting with residents and their loved ones, learning their stories and what makes them who they are. Building these relationships is the most rewarding part of her job. She also values the bonds she forms with external referral sources, knowing that together, they help residents navigate important transitions. These connections and the success stories that come from them inspire her every day.
Passion for Senior Care
Kayla Todd entered the senior living industry over seven years ago with a clear mission—to support others, especially in times of need. She often meets prospective residents and their families during moments of illness, injury or major life transitions, when guidance and reassurance are most crucial. Helping them navigate challenges and witnessing their success brings her immense joy. Passionate about education, she is dedicated to sharing the many opportunities the senior living industry offers for growth, fulfillment and a brighter future for all involved.
Career Journey
Before joining Meadow Ridge, Kayla served as the director of admissions at another continuing care retirement community for over seven years, where she played a key role in guiding prospective residents and their families through crucial transitions into nursing and rehabilitation care. Her experience managing admissions, understanding the intricacies of healthcare needs and aligning those with facility operations provided her with a well-rounded perspective on senior care.
In this role, she honed her expertise in navigating complex situations; building strong relationships with residents, families and healthcare professionals; and ensuring the smooth integration of residents into care communities. This experience, combined with her comprehensive understanding of senior living operations, has allowed Kayla to bring a compassionate, knowledgeable approach to every challenge she faces, ensuring the best outcomes for both residents and communities.
Milestones
Kayla holds a bachelor’s degree in psychology and recently completed UConn’s Long-Term Healthcare Management Certificate program. She has also earned certifications in Strategic Human Resource Leadership and Connecticut Executive Director training through the Connecticut Assisted Living Association (CALA). She is currently completing her master’s in healthcare administration at Western Connecticut State University.
Leadership Philosophy
Kayla believes in leading by example and taking the time to truly understand those she works with, works for and cares for. Each person’s unique experiences shape who they are, and recognizing these influences is essential. This is especially true when supporting residents and ensuring their well-being. Getting to know each resident on a personal level isn’t just important—it’s essential. Residents are at the heart of everything she does, and stepping into their world to understand their experiences makes all the difference.
Personal Interests
Outside of work, Kayla spends much of her time caring for her horses and enjoying long days at the stable. She loves staying active and spending as much time outdoors as possible, whether hiking or running. She’s also a classic car and truck enthusiast.